Frequently asked questions
How long does shipping take?
Shipping takes place within 3-5 business days. If there is a problem with the shipment of the product, we will notify you via the email address you entered when ordering.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. To initiate a return, please visit our Returns Center or contact our customer support team. Return shipping fees may apply unless the item is defective.
How can I get a tracking number for my order?
If your order has been shipped, we will add the tracking number to your order and notify you via the email address you entered when ordering.
Is free shipping available?
We do not currently offer free shipping. However, this may be added at some point. We apologize.